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Term & Conditions
By placing an order on FOODKRAVINGS.COM, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.

In these Terms & Conditions
“We” and “us” means WWW.FOODKRAVINGS.COM
“You” means the person placing an order.
“Product(s)” here means Food Ordered
“Restaurant” here means Food Vendor

“The contract is agreed” – by completing and submitting an electronic order form, you are making an offer to purchase products which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.

By using the website to buy products online, you confirm that you are at least 18 years old.

Ordering for Customers
By completing and submitting an electronic order form, you are making an offer to purchase goods/Products which, if accepted by us, will result in a binding contract. Please note that products will not be sent until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

Whilst, We manage the Food platform and refunds and Customer Service, The restaurant is responsible for the Quality of Food Prepared and are liable

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.
We do not have to accept your order, and for example, we will not accept your order if:

please note:
IF we do not have the products in stock, or Your payment is not authorized, or if There is an error on our website regarding the price or other details of the products or if You have canceled your order. We reserve the right to refuse any order.

Return Policy for Customers

You are assured 100% authenticity on any product purchased on our site. However, we strongly recommend that all items be confirmed at the point of delivery. If there is any defect, please DO NOT receive the order, simply call us on 07025366988 or email return@FOODKRAVINGS.COM with your specific complaints and the item(s) will be replaced

Each product sold through FOODKRAVINGS.COM is guaranteed. If you are not satisfied with the product, DO NOT RECEIVE IT. Contact us immediately for return of the payment price ONLY, other Payments such as service Charge, Delivery Charges etc would not be refunded.

Since we are dealing with food, it CANNOT be easily returned after you have received it without STRONG reasons.

Pricing and payment for Customers
Prices throughout the website are quoted in Nigerian Naira, and payment can only be accepted in Naira. Service Charge, Packing and delivery costs, if any, will be added to the total price of your purchase.

While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.

The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.

Your payment card will be debited for your order at the time the order is placed. By submitting an online order at FOODKRAVINGS.COM, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with FOODKRAVINGS.COM would be raised with or adjudicated by the credit Processing company. Rather, you agree to contact FOODKRAVINGS.COM directly to resolve the issue or obtain a refund pursuant to the product guarantee.

Where an offer mentions that an item is reduced in price, eg: half-price, the discount will be calculated at checkout before any delivery or packaging charges are applied.

For Our Esteemed Vendors.
For those with Delivery options, you are to deliver the Food within 40mins after the Order has been placed. If you fail to do this, The client might refuse the Order and you would be issued a Penalty. This Penalty might be as sever as Deleting you from the Platform without payments or Cutting 30% from the Product Price.

Payments for Good Purchased from your Store
You would be credited within a maximum of 24hours for Purchased  made and delivered.

 

We leave our Customers in your hands, Please treat appropriately

Changes to Terms & Conditions for buying products online

We reserve the right to change these Terms & Conditions for buying products online from time to time. If you do not wish to be governed by the revised Terms & Conditions for buying products online, you must not place any further orders.

These Terms & Conditions for buying products online are governed by the law of Federal Republic of Nigeria and all disputes would be settled by abritiation.

If any part of these Terms & Conditions for buying products online is found to be invalid by law, they still remain valid and enforceable.

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